24 hour notice is required for cancellation or rescheduling appointments.
If 24 hour notice isn't given, you will be charged a £10 fee at your next appointment.
Missed appointment (no show) will be charged full price of your service at your next appointment.
TWO strike policy: Failure to attend your appointment is strike ONE.
Failure to attend your second appointment is strike TWO.
This means I will not be booking you in for future treatments with myself.
Rearranging an appointment more than 3 times in a row will also result in a strike, as will cancelling an appointment with less than 24 hours notice!
Thank you for understanding!